Legal
Privacy Policy
Effective Date: July 8, 2026
Overview
Kickstart Psychiatry ("Kickstart Psychiatry," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website and text messaging (SMS) communications, how we use it, and who we share it with.
This policy applies to our website, www.kickstartpsychiatry.com, and to SMS/text messages you receive from us. It does not replace the HIPAA Notice of Privacy Practices provided to you as a patient, which separately governs the health information in your medical record.
Information We Collect
We may collect:
- Contact information you provide, such as your name, phone number, email address, and mailing address, when you request an appointment or contact our office.
- Appointment and scheduling information, such as your preferred times and provider.
- Communication preferences, including whether you've agreed to receive text messages, email, or phone calls from us.
- Technical information collected automatically when you visit our website, such as IP address, browser type, device type, and pages visited.
We do not collect sensitive health information through our public website. Health information shared during appointments, intake forms, or a patient portal is protected separately under HIPAA.
How We Use Your Information
- To respond to your inquiries and schedule appointments.
- To send appointment reminders, confirmations, and account-related notifications by text, email, or phone.
- To operate, maintain, and improve our website.
- To meet our legal and regulatory obligations.
Text Messaging (SMS) Privacy
If you provide your mobile number and agree to receive text messages from us, we use that number solely to send the types of messages described in our SMS Terms & Conditions (such as appointment reminders and account notices).
SMS consent is not shared with third parties. Your phone number and your agreement to receive texts from us are never shared with third parties or affiliates for marketing purposes.
You can opt out of text messages at any time by replying STOP, or by contacting our office directly.
Who We Share Information With
We do not sell your personal information. We may share limited information with:
- Service providers who help us run our practice (for example, our scheduling, telehealth, billing, or text/voice messaging platforms), solely so they can perform those services for us.
- Insurance companies or clearinghouses, only as needed to verify benefits or process claims you've authorized.
- Government or regulatory authorities, if required by law.
Any service provider we work with is required to protect your information and use it only for the purpose we've asked them to perform.
Cookies & Analytics
Our website may use cookies or similar tools to understand how visitors use our site and to improve the experience. You can control cookies through your browser settings.
Children's Privacy
Our website is not directed at children under 13, and we do not knowingly collect personal information from children under 13 through our website.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information from loss, misuse, or unauthorized access.
Changes to This Policy
We may update this Privacy Policy from time to time. The Effective Date above reflects the most recent revision.